Privacy Policy

Divine Winspire Foundation ("we", "us", "our") is a registered public charitable trust based in Mumbai, India. This policy explains what information we collect through divinewinspirefoundation.com, why we collect it, and how we protect it. By using this website or making a donation through it, you agree to the practices described here.

Information we collect

We collect information you give us directly, such as when you make a donation, contact us, or sign up for updates:

• Contact details — name, email address, phone number, and postal address.
• Donation details — amount given, cause supported, and transaction reference. We do not collect or store your card, UPI, or bank details — these are handled directly by our payment gateway.
• Technical data — browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

How we use it

We use your information to:

• Process your donation and send a confirmation or receipt.
• Respond to your queries, requests, or volunteer applications.
• Send updates about our work, only if you've opted in to hear from us.
• Keep records required for our statutory and regulatory compliance as a registered NGO.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Payments

All donations are processed through a third-party payment gateway. When you donate, your payment information is transmitted directly to that provider over an encrypted connection — it does not pass through or get stored on our servers. Please refer to your payment provider's own privacy policy for details on how they handle your payment data.

Cookies

Our website may use cookies to remember your preferences and understand how visitors use the site. You can disable cookies through your browser settings; some parts of the site may not function as intended if you do.

Sharing of information

We may share information with trusted service providers who help us operate the website and process donations (such as our payment gateway, hosting provider, or email service), strictly for the purpose of providing those services. We may also disclose information if required to do so by law or a valid legal process.

Data security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you, or to stop sending you communications, at any time by writing to us at the email address below.

Children's privacy

This website is not directed at children, and we do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will always show when it was last revised.

Contact us

If you have any questions about this policy or how we handle your information, please reach out to us.